E-Governance and E-Personnel Management in Developing Countries Public Sector
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Date
2018
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Faculty of Social and Management Sciences, Ajayi Crowther University, Oyo
Abstract
Governance and personnel management all over the world is not an easy task. In recent times, this is made easier by new technologies such as e-governance and e-personnel management. Accountability, credibility, effectiveness and efficiency have been much more enhanced. The dominance of favouritism, nepotism, ethnic chauvinism and religious bigotry in personnel management in many developing countries can be reduced in governance whenever e-governance and e-personnel are adopted. There will be reduction in human interference and merit order will be installed. The question this paper answers is how can e-governance (e-personnel) through the new technologies effectively improve the administrative process in the public sector? This paper appraises the essence of e-governance in the public sector of the developing countries (Nigeria) through the adoption of e-personnel management. The Ability, Motivation and Opportunity theory (AMO Theory) is used to appraise the need for effective improvement in the personnel management for better output in service delivery. The paper also assessed and addressed the four factors that affect e-governance and e-personnel in many countries of the world.
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Keywords
AMO Theory, Development, E-Governance, E-Personnel, Service Delivery, New Technologies