Total Quality Management and Institutional Effectiveness: A Survey of Private Colleges of Education in Kwara State, Nigeria
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Date
2023
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Publisher
IJER
Abstract
This quantitative study inquired into the association between total quality management and institutional
effectiveness of private colleges of education in Kwara State, Nigeria. The study was explanatory and
correlational in nature. A sample of 736 study participants was sampled with multi-stage sampling procedure.
Validated and trial tested instrument (r = .856) titled: “Total Quality Management and Institutional Effectiveness
Questionnaire Index” (TQMIEQI) was used for data collection. Mean scores and linear regression analysis were
appropriately applied in analyzing the three research questions raised for the study. Findings revealed that
private COEDs practiced TQM to a moderate extent (CM = 3.02), while their level of effectiveness was also
moderate (CM = 3.15). Findings further proved that, TQM sub-scales of quality organizational development (β
= .380, P <0.05), internal-external appraisal (β = .358, P <0.05) and student-oriented focus (β = .338, P <0.05)
were positively related to IE, even as quality-orientated leadership (β = -.081, P <0.05) had significant but
negative correlation with IE. The study concluded that, if private COEDs aspire to attain high level
effectiveness, all the four studied TQM sib-scales must be highly adopted and practiced.
Key words: Institutional Effectiveness; Quality Internal-External Appraisal; Quality-Orientated Leadership;
Quality Organizational Development; Quality Student-Oriented Focus
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Citation
Institutional Effectiveness; Quality Internal-External Appraisal; Quality-Orientated Leadership; Quality Organizational Development; Quality Student-Oriented Focus