The influence of job satisfaction on organizational citizenship behaviour in Osun State-owned tertiary institutions
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Date
2019
Journal Title
Journal ISSN
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Publisher
Durban University of Technology, South-Africa
Abstract
This study was undertaken to examine the importance of job satisfaction and its influence on
Organisational Citizenship Behaviour (OCB) in Osun State-owned tertiary institutions with a
view to examining the relationship between OCB and improved organisational performance
and also the relationship between job satisfaction and organisational effectiveness. A survey
method of a correlative type was employed to achieve the research objectives. The
researchers designed a questionnaire named Organisational Citizen Behaviour and
Employees’ Job Satisfaction (OCBEJS) which was used to measure job satisfaction and
staff commitment in relation to OCB and this was administered to 200 staff members
selected from the Osun State Colleges of Education in Ila-Orangun and Ilesa, as well as
Osun State Polytechnic, Iree and Osun State College of Technology, Esa-Oke using a
simple random sampling technique. Data were analysed using descriptive statistics.
Research questions were answered using frequency counts and tables, while the
hypotheses were tested using the Pearson Product Moment Correlation Coefficient at a .05
level of significance. Findings revealed that job satisfaction is very important in determining
citizenship behaviours at the selected institutions. It was therefore recommended that
participation in OCB could be encouraged by giving priority to all factors influencing
employee job satisfaction at the selected institutions.
Description
Published
Keywords
Organisation, citizenship, job satisfaction, behaviour, employee
Citation
18. Oparinde, F. O., Abdulsalam, A.A. & Oparinde, O. (2019). The influence of job satisfaction on organizational citizenship behaviour in Osun State-owned tertiary institutions. African Journal of Inter/Multidisciplinary Studies, 1 (1), 49 - 60. Published by Durban University of Technology, South-Africa