Validating quality process management instrument for higher education using structural equation modelling
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Date
2016
Journal Title
Journal ISSN
Volume Title
Publisher
Center for Quality, University of Montenegro; Center for Quality, University of Kragujevac, Serbia and International Association for Quality and Quality of Life Research (Scopus Index)
Abstract
This study attempts to validate process management
scale using rigorous validation procedures. An adapted
questionnaire comprising 77 items was administered to faculty
members in two public universities in Nigeria. The data
gathered were analyzed using exploratory factor analysis and
confirmatory factor analysis with SPSS 20.0 and SmartPLS
3.1.2 respectively. The findings of this study shows that
process management is a third order reflective model with
multidimensional constructs. The two dimension of process
management: administrative process and academic process has
four and five dimensions respectively. The process
management scale will therefore facilitate the identifications of
elements that influence the effectiveness of higher education.
The practical implications and methodological limitations are
discussed.
Description
Keywords
Instrument validation, process management, administrative process, academic process, higher education, PLS-SEM
Citation
Kayode, D. J., Yusoff, N. B. & Vello, A. (2016). Validating quality process management instrument for higher education using structural equation modelling. International Journal for Quality Research, 10(2), 341-354. Published by Center for Quality, University of Montenegro; Center for Quality, University of Kragujevac, Serbia and International Association for Quality and Quality of Life Research (Scopus Index). Available online at: http://www.ijqr.net/journal/v10-n2/7.pdf