Training and resources of e-records readiness at the Federal Ministry of Finance in Nigeria
No Thumbnail Available
Date
2021
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald UK
Abstract
Purpose – e-records have become an important tool through which a government is held accountable for
good governance, transparency and delivery of services to citizens. Therefore, this study aims to assess
availability of training and resources in a records management environment, as a way of determining erecords readiness at the Federal Ministry of Finance, Nigeria (FMFN).
Design/methodology/approach – Questionnaires and observation were used for data collection.
Purposive and stratified sampling techniques were used. Quantitative data from the 250 usable
questionnaires retrieved was analyzed using the Statistical Package for Social Sciences (SPSS), while
qualitative data was analyzed manually.
Findings – The study findings revealed that FMFN has a records management unit with other resources such
as a movable and lockable file cabinet, files, file holders, registers and computers. There is low budget allocation
for records management activities. Training for records managers is infrequent. However, an orientation program
for new staff exists. Employees prefer the following mode of training: seminars and workshops, internships and
consultant-run training. In terms of kinds of training need, study participants noted that they require training on
computer applications, e-records management and change management role of record management.
Research limitations/implications – This study is limited to employees of the Federal Ministry of
Finance (FMF) in Abuja. As a result, the findings may not be generalized to other ministries in Nigeria.
Practical implications – It is hoped that the study would benefit the public sectors that are desirous to
opt for e-records management and provide benchmarks for policymakers, particularly on how to maintain
proper e-records readiness status through training and resources.
Originality/value – To the best of the authors’ knowledge, this is the first study to be conducted at FMFN
on e-records readiness, more specifically on resources and training.
Description
Keywords
Public sector, Nigeria, ICT, e-Government, e-Records readiness, Training and resources Paper type Research paper