Collection Development Policies as Factor Influencing Quality Service Delivery in Kwara State University Library, Malete
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Date
2020
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University Library, Nasarawa State University, Keffi, Nigeria
Abstract
This paper examined collection development policies as a factor influencing quality service delivery in Kwara State University Library, Malete. Four research objectives were formulated to guide the study. these include to determine the extent of quality services delivery in an academic libary; to find out if the availability of good collections influences quality service delivery; to find out if there exist collection development policy in Kwara State University Library; and to find out the challenges facing collection development policies in the library at the Kwara State University, Malete. the study employed a descriptive survey design. the population of the study comprised of 12 professional librarians 15 para-professional and 11 non-professional and three supporting staff data were collected using questionnaire. Data collected were analysed using Spearman Rank Correlation. Findings revealed that: the types of collection development plicy available are both written and unwritten; the sudy also revealed that inability to review collection development policy continually lack of managerial support and inadequate funding are the major factors militating against collection development policy in Kwara State University Library Malete. Based on the findings, the study recommended that collection development policy of Malete needs to be updated periodically to respond to the current situation of the library and the institution; the types of collection development policy should included both written and un written collection development policy and be updated time to time. this will influence quality service delivery in the library.
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Keywords
Collection Development, Quality service delivery, University Library