Assessment of factors affecting the performance of Civil Servants in Kwara State, Nigeria.
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Date
2014
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Published by Department of Public Administration, University of Maiduguri, Maiduguri.
Abstract
Performance is very important to management of any organization. It helps management to ascertain whether their organizations are improving, deteriorating or stagnant, this is with a view to improving on its services for the enhancement of its survival and growth. Nigeria has been trying to put in place different strategies to motivate civil servants to perform its statutory responsibilities. However, there is no better and ready instrument available for government to influence the moral tone of the civil servants. It is against this background that this study assesses the factors that affect performance of civil Servants in Kwara State Civil Service, Nigeria. A survey design was adpted and data were obtained from primary and secondary sources. A multistage sampling technique was adopted utilizing purposive and simple random sampling techniques. Purposive sampling technique was used in selecting a total of seven ministries and one agency, and 250 respondents were randomly selected and closed ended questionnaires were issue but 222 were retrieved. Data collected was organizes and analyzed into tables and percentages. The analysis was done through Statistical Package for Social Sciences (SPSS) version 17.0. Pearson Moment Correlation Coefficient was used to test the hypothesis formulated; decisions of the significant relationship between variables were based on 5% (0.05). The findings revealed that salary and allowances, job security, promotion, training, increased responsibilities, authority and accountability affects performance of the civil servants in Kwara State. the study also revealed that promotion is a motivator of performance. The research also found that civil servants would be impressed and encouraged to perform when they are promoted as at when due. The study established that civil servants were adequately trained to enhance their performance. The study therefore concludes that, promotion and salary increment are the major factors that affect performance of civil servants. Hence, it is recommended that, there should be prompt payment of salaries and allowance to the workers especially when they they are promoted as it spur them to greater performance.
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Keywords
Performance, Promotion, Salaries, Job Security, Training
Citation
Ameen, A., Ifatimehin, O. O. & Alabi, A. (2014). Assessment of factors Affecting the performance of Civil Servants in Kwara State, Nigeria. International Journal of Administration and Development Studies. 5 (1): 1-23.