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  1. Home
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Browsing by Author "Olatunji, A. G."

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    Effectiveness of Mediation as Third-Party Conflict Resolution Mechanisms on Industrial Harmony in Teaching Hospitals in Nigeria
    (Department of Sociology, Baba-Ahmed University, Kano, Nigeria, 2024) Agbana, A. F.; Muhammed, A. Y.; Raji, A.; Abdulbaqi, S. Z.; Olatunji, A. G.
    This study examined the effectiveness of third-party conflict resolution through mediation mechanism on industrial harmony in teaching hospitals in Nigeria. The selected hospitals are Federal Teaching Hospital Ido-Ekiti (3371), Obafemi Awolowo University Teaching Hospital Complex (OAUTHC), Ile-Ife (4175), University College Hospital (UCH), Ibadan (4546), Ondo State University Medical Sciences Teaching Hospital Akure (2820), and Lagos University Teaching Hospital, Idi-Araba (3518). In all, there are 20,475 union members in the study area representing the study population in the selected hospitals. This study combined different sampling techniques to select respondents for the survey. A total of 400 respondents were selected among the thirty-six (36) union bodies in the study area. Additionally, 2 key informants (two union leaders/executives) were purposively selected in each of the hospitals based on their assumed in-depth knowledge of informal conflict resolution mechanisms in settling disputes, giving a total of 12 Key Informant Interviewee (KII). Findings showed that perception respondents regarding mediation mechanism in settling dispute was indicated that 42.3% (165) of the respondents showed high effectiveness, 55.6% (217) showed moderate effectiveness while 2.1% (8) showed low effectiveness. The use of mediation mechanism will first help to achieve peaceful relationship between government and staff (x =3.59±1.174). Secondly, use help in achieving the fulfillment of government agreement made to hospital staff (x =3.58±1.141) and thirdly help to achieve to favourable employment policy (x =3.57±1.075). Regression analysis in Table 4 shows that mediation mechanism significantly contributed to fulfillment of government agreement of workers in teaching hospitals (R2 = 0. 427, F = 30.240, p < 0.01). On the whole, mediation predicted 42.7% dispute resolutions in achieving peaceful relationship between government and staff; fulfillment of government agreement and favourable employment policy in teaching hospitals. This study concluded that third party resolution by mediation mechanism can be used to ensure the fulfillment of government agreement to staff to avoid disputes between hospital staff and employer (government) and thus, significantly promote industrial harmony in teaching hospitals in Nigeria.

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