Browsing by Author "Mejabi, O. V."
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Item Gap Analysis of the Service Quality of a University ICT Centre in Nigeria(The Pacific Journal of Science and Technology, 2017-11-02) Mejabi, O. V.; Sikiru, Ismaeel Abiodun; Agbeti, O. D.Service quality has been identified and 2004).This paper examines service quality of a documented as one of the key driving forces for organizational survival, sustainability and is crucial University Information and Communications for the firm’s accomplishment. (Rust and Oliver Technology(ICT).Item Mobile Phone Usage in Rural Communities in Kwara State, Nigeria(2015) Afolayan, O. T.; Ehikhamenor, F. A.; Mejabi, O. V.; Oyekunle, R. A.; Bello, O.; Balogun, N.The rise in mobile telephony has continued to bridge the wide disparity between urban and rural dwellers, although there are suggestions that mobile phones have not been optimally utilized by rural dwellers. In view of this, the main aim of this study was to examine mobile phone usage in rural communities of Kwara State, Nigeria; considering demographic influence on usage, extent of use, type of ownership and challenges encountered by rural dwellers in the use of mobile phones. The population of study comprised a total of 1475 rural dwellers from twelve communities that were randomly selected from two local government areas under each of the three senatorial districts in Kwara State. On the whole, findings revealed a considerable adoption of mobile phones by rural dwellers based on the proportion of the study sample that used it and the various tasks performed with the phones such as text messaging, voice calling, among others, in spite of the prevailing challenges. Asides, the influence of demographics such as gender and occupation determined mobile phone usage in the study area. Policy recommendations were made toward addressing the various challenges confronting rural dwellers in the use of mobile phones.