Total Quality Management in Nigerian Oil Marketing Company: A Study on Mobil Nigeria Plc

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dc.contributor.authorGbadeyan, Rotimi, A.
dc.contributor.authorAdeoti, Johnson Olabode
dc.date.accessioned2021-06-01T12:42:45Z
dc.date.available2021-06-01T12:42:45Z
dc.date.issued2008-07-01
dc.description.abstractImplementation of Total Quality Management in Organization is not limited to an area of organization; it involves all departments and sections of the organization. It also means a complete involvement of the entire workforcce in the organization, that is from the chief executive to the leas subordinates. This paper therefore critically examines the importance of the Total Quality Management approach to high quality products and customer satisfaction in a Nigerian Oil Marketing Company - Mobil Oil Nigeria Plc. It considered the TQM approach's contribution to business operation in a downturn economy such as Nigeria and recommends for its use not only in an oil marketing company but business organization either government owned or privately owned.en_US
dc.identifier.urihttps://uilspace.unilorin.edu.ng/handle/20.500.12484/5664
dc.language.isoenen_US
dc.publisherAdamawa State University Journal of Decision Analysisen_US
dc.subjectQualityen_US
dc.subjectOrganizationen_US
dc.subjectCustomeren_US
dc.subjectWorkforceen_US
dc.subjectProductsen_US
dc.subjectStrategicen_US
dc.titleTotal Quality Management in Nigerian Oil Marketing Company: A Study on Mobil Nigeria Plcen_US
dc.typeArticleen_US

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