AN EVALUATION OF ORGANIZATIONAL CHANGE ON EMPLOYEES' PRODUCTIVITY

Abstract

Today's business environment requires companies to undergo changes almost constantly if they are to remain competitive. Factors such as globalization of markets and rapidly evolving technology force businesses to respond change in order to survive. The objective was to evaluate organizational change as it affects employees' productivity in Access Bank Plc. The study adopted the survey design. The population of the study was 110 employees from the three (3) branches of Access Bank Plc in Ilorin (i.e. Unity, Tanke, and Surulere branch). The population of the study is a census one. Data were collected using the questionnaire research instrument. Data collected were analyzed using frequency tables and percentage and regression analysis at an alpha level set at 0.05 (i.e. p < 0.05). The result of the study shows that: Employees' participation in decision making during change process significantly improved organizations market share (p = < 0.05, r =0.941); There is a significant positive relationship between effective communication and improved productivity in the banks under study (p<0.05, r = 0.931); and Application of technological innovation, significantly enhanced profitability in Nigerian banks (p<0.05, r =0.826). The study concluded that effective change management on employees' performance is achieved when employee participation in decision making constantly initiated, communication is well enhanced and technological innovations are utilized. The study recommended that Access Bank Plc should involve employees in decision making during change processes; ensure effective communication processes; and adopt technological innovations in order enhance profitability.

Description

Keywords

Business environment, Employees, Organisational change, Productivity.

Citation

20. Aun, I.I., Abdul F.A., Oladipo G.T., Olota, O.O., Oyedokun, G.E. (2019); An Evaluation of Organizational Change on Employees’ Productivity, Islamic University Multidisciplinary Journal. A publication of University of Uganda.6(4): 29-40. Also Available at: www.iuiu.ac.ug.

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