Assessment of the of Organisational Culture and Services Delivery in Selected Public Libraries in Kwara State, Nigeria

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dc.contributor.authorALIYU, MAHMUD
dc.contributor.authorAKIBORO, E.O.
dc.contributor.authorABDUSSALAM, T.A.B
dc.contributor.authorNUHU, S.R
dc.date.accessioned2025-04-22T10:00:46Z
dc.date.available2025-04-22T10:00:46Z
dc.date.issued2021
dc.description.abstractThis study examined the effect of organizational culture on service delivery among public libraries in Kwara state. The study generated four research questions with one null hypothesis. The study adopted a descriptive survey research design. The population of the study includes the staff of public libraries in Kwara State. The population of the study is 202. Total enumeration sampling was used due to the manageable population of the study. The study used a self-structured questionnaire as a tool for data collection and frequency count, tables and simple percentage, mean and standard deviation, and PPMC was used as data analysis. The finding of the study revealed that adaptability orientation, consistency orientation, and involvement orientation are organisational culture that is not prevalent in public libraries. Though, mission orientation was highly prevalent in public libraries in Kwara state. It also revealed that low patronage, lack of current personnel, lack of trained personnel, and inadequate funding among others, are challenged to service delivery. The study recommends that librarians should imbibe an all-encompassing culture that will incorporate them in the delivery of services to public libraries and training and retraining should be organized for library staff on organizational culture for the services delivery.
dc.identifier.urihttps://uilspace.unilorin.edu.ng/handle/123456789/15166
dc.language.isoen
dc.relation.ispartofseriesVolume 4 Number 1&2
dc.subject: Public libraries
dc.subjectOrganizational culture
dc.subjectService delivery
dc.titleAssessment of the of Organisational Culture and Services Delivery in Selected Public Libraries in Kwara State, Nigeria
dc.typeArticle

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