Assessment of the pattern and patronage of restaurants in Ilorin East Local Government Area of kwara State, Nigeria.
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Date
2024
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Faculty of Earth and Environmental Sciences, Federal University, Dutsin-Ma
Abstract
This paper examines the respondents rating of the quality of food, environment, services rendered by staff, types of customer that visits the restaurant, their socio-economic status were examined. The data generated were analyzed through Arc-GIS tool, percentages and graphs. The study revealed that 39.3% of the respondents earned below N30,000 while 12.9% earned above N90,000. Varieties of food were sold in the restaurants comprising of Nigerian dishes (46.4%), local dishes (Yoruba) (25%), International dishes (17.9%), and Nigerian and International dishes (10.7%). The level of patronage shows that 35.1% of the modern restaurants had between 21 and 30 customers daily while 43% of the traditional restaurants had between 31 and 40 customers daily. The major customer of the restaurants was 46% (working class), 29% students and 13% locals. The rating by respondents on the quality of food, restaurant environment, service rendered by staff and level of customers’ satisfaction showed that 58.6%, 67.9%, 89.3% rated them as excellent, very good and good respectively.
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Malik, N.A. (2024): Assessment of the pattern and patronage of restaurants in Ilorin East Local Government Area of kwara State, Nigeria. FUDMA Journal of Earth and Environmental Sciences (FUDJEES), 1(2), 58-70