EMPLOYEE EMPOWERMENT IN NIGERIAN ESTATE SURVEYING AND VALUATION FIRMS
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Date
2024-08
Journal Title
Journal ISSN
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Publisher
AAUA Journal of Environmental Design and Management
Abstract
Abstract
This paper examined employee empowerment practice of estate surveying and valuation firms in
Nigeria with a view to improving its extent of adoption and firm performance. Primary data were
used for the study. Questionnaire was administered to practicing Estate Surveyors and Valuers
(ESV) in Lagos, Abuja, and Port Harcourt. Estate Surveyors and Valuers Registration Board of
Nigeria Directory showed there were 272, 143, and 67 firms in the three cities respectively.
Seventy per cent in each of the cities were selected using a simple random technique. Hence, 190,
100, and 47 ESV were selected in Lagos, Abuja, and Port Harcourt respectively and 149, 83, and
42 copies of the questionnaire were retrieved. Information on empowerment practice in terms of
types and extent of adoption was measured using scales developed in the literature. The data
were analysed using mean ranking. The study found that the types of empowerment practiced in
Nigeria by estate surveying and valuation firms were psychological empowerment (2.85) and
structural empowerment (2.74). The extent of adoption of empowerment practices was moderate.
Competence attribute of psychological empowerment was moderately practiced in Nigeria (3.43)
and Lagos (3.44) whereas in Abuja and Port Harcourt, it was practiced highly with mean values
of 4.49 and 3.74 respectively. Similarly, the impact attribute of psychological empowerment was
practiced little across the three cities. The structural empowerment practiced was little in Lagos
(1.99), Abuja (2.39), and Nigeria (2.31) but was moderate in Port Harcourt (2.85) while the
reward system (2.31) of structural empowerment was rarely practiced in Nigeria. The study
concluded that employee empowerment practice of Nigerian Estate Surveyors and valuers is
moderate and that they should be more committed to the implementation of both psychological
and structural empowerment in order to enhance employees' commitment and loyalty. The estate
surveying and valuation firms should incentivise their employees either financially and non financially when they are instrumental to the facilitation and consummation of real estate
transactions to boost their morale which in effect leads to quality service delivery.
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Keywords
Citation
Employees, Empowerment, Estate Surveying, Valuation, Firm and Extent of Adoption