Appraisal of Quality of Service of Major Mobile Communication Networks Service Provider in Osogbo Metropolis, Osun State

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Date

2018-06-01

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Publisher

International Journal of Information Processing & Communication

Abstract

Due to upsurge increase in the rate at which mobile communication services are being accessed by the users, such as voice and data services, the challenges of traffic congestion has been in the increase in recent time. This work presents the analysis of traffic congestion as an index of quality of service among the leading telecommunication service providers in Nigeria around Osogbo metropolis. A drive test was conducted to obtain the various key performance parameters that were used for the analysis. The key performance indicators (KPIs) evaluated were the Call Setup Success Rate (CSSR), Call Drop Rate (CDR), Handover Success Rate (HOSR), Traffic Channel (TCH) Congestion and Standalone Dedicated Control Channel (SDCCH) Congestion. The result showed that one of the operator (GLO) was able to provide a better quality of service (QoS) over other mobile communication service providers. Though other networks too performed credibly well based on KPIs bench mark provided by Nigerian Communication Commission, (NCC)

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Keywords

Key Performance Indicators, Mobile communication, Network parameter, Traffic Congestion.

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