OFFICE AUTOMATION AND ITS IMPACT ON SECRETARIAL ROLES
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Date
2017-06-01
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FACULTY OF EDUCATION AL- HIKMAH UNIVERSITY, ILORIN
Abstract
The sporadic technological changes in the 21st century has affected all the facets of life including office environments. The old-time known office equipment are becoming obsolete which call for new orientation and poses challenges to secretarial staff. This could be further buttressed in the way the name metamophorsized from Secretarial Education to Office Technology and Management (OTM) and the title from the word secretary to a more appropriate professional titles like executive secretary or management assistant. This paper, therefore, examines the new roles of Secretary as compared to its age-long functions. Efforts were made at describing office automation, secretary and her modern roles. It was concluded that, secretaries who refuse to dance to the tune of technology in discharging their duties will be considered obsolete, unfit, irrelevant, rejected and unappointable. It was therefore recommended that both private and public offices should endeavour to procure technological invented machines and equipment while secretaries should be engaged in training and retraining seminars to be able to compete favourably with colleagues in developed countries of the world
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Keywords
OFFICE AUTOMATION,, SECRETARY,, REPROGRAPHY, TECHNOLOGY,, MICROGRAPHY, SECRETARIAL ROLES,