Accessibility Compliance Evaluation for Small and Medium Enterprises with web platforms in Nigeria

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Date

2019-05-08

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Faculty of Communication and Information Sciences, University of Ilorin, Ilorin.

Abstract

Websites need to be accessible, compliant and conform to the web accessibility rules in order to be used effectively by every individual with disabilities or not. In this study, an attempt was made to check if there is significant effort on the part of business owners in Nigeria to accommodate disabled users by meeting the requirements of all different users using various tools along with observations and testing. This paper thereby seeks to investigate the compliance level of Small and Medium scale enterprises in Nigeria if they meet the basic rules of web accessibility. In this study, a checklist was derived in accordance with the principles of the web content accessibility guidelines. Data were collected across 52 convenient websites distributed across Nigeria. The result showed that there was positive approach by both web designers and business owners towards the adoption of accessible websites for all. With the progression towards the adoption of accessible websites, as a form of business advantage in the current economic environment many businesses found wanting in this regard will in no time follow suit. It is thereby recommend that business owners opt for accessible and correctly design websites.

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Keywords

Web accessibility, Disabled users, Small and Medium Scale Enterprises (SMEs), Web Content Accessibility Guidelines (WCAG), E-Commerce

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