Examining the impact of E- Governance in Reducing Corruptible Tendencies among Public Servants in Kwara State Internal Revenue Service (KWiRS)
No Thumbnail Available
Date
2018-12
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Information Processing and Communication (IJIPC)
Abstract
Concerns for corrupt practices among public servants is a global phenomenon, yet not much studies have been carried out in this area in Nigeria especially in virtual perspective. Thus, this study examined the impact of an E-governance initiative, the Integrated Tax Administration System (ITAS), in curbing corruptible tendencies among public servants in Kwara State Internal Revenue Service (KWiRS). The triangulation approach was used where data was collected through an interview and a survey. A total of 40 public servants in Kwara state who use ITAS were surveyed and an interview was conducted with two personnel of KWiRS. The survey assessed the perception of respondents on the impact of ITAS in curbing corruptible tendencies among personnel in KWiRS, while the interview investigated use of ITAS in KWiRS. The survey data was analyzed descriptively and the interview summarized. Findings indicate that ITAS has increased responsiveness and ensured transparency in tax collection in KWiRS. The study recommends that future studies undertake a survey of staff in the taxation unit of KWiRS.
Description
Keywords
E-governance, Corruption, Kwara State Internal Revenue Service (KWIRS), Integrated Tax Administration System (ITAS)
Citation
https://www.ijipc.com.ng/index.php/ijipc/article/view/178/130