Browsing by Author "Odebode, Adeola Aminat"

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    EXPECTATIONS OF PATIENTS TOWARDS HEALTHCARE: A CASE STUDY OF NIGERIA AND CANADA
    (Pakistan Journal of Professional Psychology: Research and Practice Vol 8, 2017) Odebode, Adeola Aminat; Okesina, Falilat Anike
    This study investigated the expectations of patients in Nigeria and Canada towards healthcare. The relationship of age and gender with expectation of healthcare was also explored. The descriptive research design was adopted for the study. The sample consisted of two thousand and four hundred respondents who were selected from both countries (Nigeria and Canada) using simple random, purposive and systematic random techniques. A new questionnaire entitled “Expectations of Patients towards Healthcare Questionnaire”(EPHQ) was developed and used in the studyto address the research questions and hypotheses. The validity of the scale was achieved through team of experts and the split half reliability of the instrument was. 67. The data collected was analyzed using frequency counts, percentages, facto analysis t-test and Analysis of Variance (ANOVA). The results showed that there wasa significant difference between expectations of patients in Nigeria and Canada towards healthcare based on age and gender. It was concluded that Pan African and Canadian policies, processes and programs to further empower and sustain healthcare systems for the future, should be well structured to meet patients’ expectations.