Browsing by Author "Nassar, M. L"
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Item Effect of Corporate Governance on Financials of manufacturing companies in Nigeria(Department of Business Administration, Ibrahim Babangida University, LAPAI, 2016-12) Kasum, A. S; Fafeyiwa, O. O; Nassar, M. L; Salman, R. TThe nature and extent of accountability to people who have pulled their resources together to invest in a business and the mechanism that try to decrease the principal agent problem is the subject matter of corporate governance. Corporate governance builds credibility, assures transparency to maintain accurate disclosure of facts and figures and brings about corporate accountability that result to improved overall performance of the firm. This study examined the effect of corporate governance mechanism on firm performance and other key financials using manufacturing firms in Nigeria as a case study. The study was for a period of eleven (11) years from 2004-2014. The study obtained data from library of Securities and Exchange Commission (SEC) and the case study companies’ websites. A total of 10 (ten) manufacturing firms were selected for the study. In analyzing data collected, the study took advantage of both descriptive and inferential statistics tools. The study used panel data regression technique with a choice between fixed effect model (FEM) and Random effect model (REM) i. e (Error Component Model) estimation technique using Hausman test. The result of the study showed that the corporate governance mechanism have significant influence on firm’s financials at 5% level of significance with R2 = 0.3583, 0.4062, 0.5308, 0.7419 and 0.3425 respectively and p value = 0.000, 0.001, 0.022, 0.000 and 0.000 respectively. The study therefore recommended that the necessary institution and legal system to enforce compliance must be put in place for good corporate governance to have a meaningful impact in Nigeria.Item Total quality management and customers satisfaction in selected service industries in Ilorin, Nigerian.(Journal of Sustainable Development in African,Clarion University of Pennsyivania, Clarion, 2015) Nassar, M. L; Yahaya, K. A; Shorun, C. YTotal Quality Management (TQM) as a component of Sustainable Development (SD) aims at effectively harnessing human and material resources of organizations in order to achieve set objectives. Using the service industry as a case study, the goal of TQM is customer satisfaction through quality delivery of services, operational performance and sustainability. This study examined the impact of TQM on customers’ satisfaction with the services provided by hotels in Ilorin, Nigeria. Data were sourced through administration of survey questionnaires on eighty customers of hotels in Ilorin Metropolis. The respondents were selected using simple random and purposive sampling techniques. Linear Regression Analysis Model was used to analyze and test the research hypotheses. Overall results showed a positive relationship between TQM and customers’ satisfaction. Based on the findings, it was recommended that more attention be devoted to the use of TQM in order to enhance customers’ satisfaction and enhance SD in hotel industry.