Enhancing Profitability of Nigerian Banks: Insiders’ views of the roles of Efficient Customer Relationship Management.
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Faculty of Management Sciences, Al-Hikmah University, Ilorin, Nigeria.
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Yusuf, H.A., Owuru, E.J., Charles, C.N., & Ojuolape, M.A. (2016): Enhancing Profitability of Nigerian Banks: Insiders’ views of the roles of Efficient Customer Relationship Management. Entrepreneurial Journal of Management Science (EJMS). 5 (1); 1-15, Published by Faculty of Management Sciences, Al-Hikmah University, Ilorin, Nigeria.