Incorporating strategic management and competitive intelligence into library practice
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Date
2022-07
Journal Title
Journal ISSN
Volume Title
Publisher
International Research Journal of Science, Technology, Education, and Management
Abstract
In the information value chain, libraries face competition from the
Internet and web information providers, including online information
vendors, information brokers, and others. To stay ahead of their rivals,
libraries must use strategy and intelligence gathering to ensure dynamic
information services that can meet a wide range of current and emerging
users' information needs. This is especially important in an environment
where libraries' operations are growing more challenging and
competitive. This study is a review article that provides an overview of
current thinking on the applicability of strategic management and
competitive intelligence to contemporary library practice, as well as a
critical examination of prior studies, opinions, and research. According to
reports, competitive intelligence is a tactical endeavour that is closely
related to and integrated with librarianship. Competitive intelligence in
libraries comprises determining user profiles and information needs, as
well as gathering and analysing external data to plan for the competitive
delivery of information services. For a very long time, people have
viewed librarians as gatekeepers who serve as intermediaries between
information users and the world of information. Changes in information
sources, management techniques, and advancements in information
technology are converting the library's intermediary function into an
enabler, providing the instruments to distribute information more rapidly
and directly. To maintain or improve libraries' level of competitiveness on
a global scale, it is crucial to emphasize the importance of competitive
intelligence in modern information delivery as a synergy to expand
intelligence availability.
Description
Keywords
Competitive advantage, Competitive intelligence, Information value chain, Libraries, Strategic management
Citation
Adesina, O.F., Ambali, Z.O., Laaro, M.D., & Oyedokun, T.T. (2022). Incorporating strategic management and competitive intelligence into library practice. International Research Journal of Science, Technology, Education, and Management, 2(2),