INDUSTRIAL CONFLICT AND ALTERNATIVE DISPUTE RESOLUTION SPECTRUMS IN NIGERIAN DEPOSIT MONEY BANKS

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dc.contributor.authorALIYU, Mustapha Olanrewaju
dc.contributor.authorAGUNBIADE, Asimiyu Kola
dc.contributor.authorGALADIMA, Haruna
dc.date.accessioned2026-02-25T09:54:31Z
dc.date.available2026-02-25T09:54:31Z
dc.date.issued2016-08-01
dc.descriptionJournal of Advances in Management is a Publication of the Department of Business Administration, Faculty of Management Sciences, University of Ilorin, Ilorin, Nigeria.
dc.description.abstractConflict management is very important practice in every organization. The inability of an organization to properly manage its conflict situation resulted to employee turnover, low productivity, stress, low morale and can damage management credibility. This study aimed at examining industrial conflict management in Nigerian Deposit Money Banks (DMBs) suggesting alternative dispute resolution spectrums. The descriptive survey design was employed in this study by collecting data from a defined population. The population of this study consists of the entire staff of fifteen (15) listed and licensed registered Deposit Money Banks in Nigeria. Data obtained were analyzed and presented using both descriptive and inferential statistics. Chi-Square analysis were used to test the hypotheses formulated for the study. The result shows that conflict is inevitable as X2 calculated is greater than X2 tabulated, (8.72 > 0.4877) and (6.57 > 0.4877) at 5% confidence level and 4 degree of freedom showing that an effective channels of lodging grievances and conflicts are effectively managed. The study concluded that conflict is one of the factors contributing to the problem affecting every organization and therefore recommends that the organization should ensure a rational process in dealing with conflict, creates friendly and enabling working relationship and teamwork to minimize internal conflict, facilitates internal coordination and ensure effective communication in the organization.
dc.description.sponsorshipSelf-sponsored
dc.identifier.citationAliyu, M.O.; Agunbiade, A.K. & Galadima, H. (2016). Industrial conflict and alternative dispute resolution spectrums in Nigerian Deposit Money Banks. A Publication of the Department of Business Administration, Faculty of Management Sciences, University of Ilorin, Ilorin, Nigeria. Journal of Advances in Management, 15(2), 124-140
dc.identifier.issn0795-6967
dc.identifier.urihttps://uilspace.unilorin.edu.ng/handle/123456789/17015
dc.language.isoen_US
dc.publisherJournal of Advances in Management
dc.relation.ispartofseries15; 2
dc.subjectIndustrial Conflict
dc.subjectNegotiation
dc.subjectLabour Management Relations
dc.subjectDispute Resolution
dc.subjectDeposit Money Banks (DMBs).
dc.titleINDUSTRIAL CONFLICT AND ALTERNATIVE DISPUTE RESOLUTION SPECTRUMS IN NIGERIAN DEPOSIT MONEY BANKS
dc.typeArticle

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