Adoption of Paperless Communication and Information System among Staff and Undergraduates of University of Ilorin as Strategy for Internal Communication
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Date
2021-08
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Journal ISSN
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Publisher
Jalingo Journal of Social and Management Sciences, Faculty of Social and Management Sciences, Taraba State University, Jalingo
Abstract
Advancement in technology has presented unprecedented opportunities for staff and
undergraduates to utilize paperless information and communication as tool of internal
communication. This has triggered interest in scholarship on paperless information and
communication. Despite interest among scholars and researchers on paperless studies, little is
written on Nigerian setting and more specifically staff and students of Universities. Against this
background, a study was undertaken to investigate level of adoption of paperless communication
information system among staff and students of University of Ilorin, Nigeria. Based on Morgan’s
published table, a sample size of 380 was drawn from the entire population (50,484) while
instrument of data collection was the questionnaire. The findings from the study revealed among
other things that use of paperless communication ensures easy access to document backup and
recovery as well as highly reliable working software that allows proper management of
information. The study concludes that paperless communication and information system is
essential tool for internal commination strategy. The study recommends among other things,
sustained use of paperless which is a transition to an era of technology that calls for commitment
for both staff and students.
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Keywords
Adoption, communication, information, internal communication, paperless, technology