PERCEIVED IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON SECONDARY SCHOOL STUDENTS'ACADEMIC PERFORMANCE IN IBADAN NORTH EAST, OYO STATE

Abstract

This paper examined perceived impact of total quality management on secondary school students’ academic performance in Ibadan North East Local Government Area of Oyo State. Three research questions were answered and one research hypothesis was tested at 0.05 level of significance. The study adopted descriptive survey design. Respondents were drawn from 11 public senior secondary schools in Ibadan North East using the simple random sampling technique. The sample consisted of 108 teachers. A structured validated questionnaire tagged Perceived Impact of Total Quality Management on Secondary School Students’ Academic Performance (PTQMSSSAPQ) which consisted of 30 questionnaire items was used to collect the data. Mean ratings and standard deviations were used to answer the research questions while Pearson Product Moment Correlation (PPMC) was used to test the null hypothesis. The findings revealed that the quality of secondary school teachers and school facilities has no significant impact on secondary school students' academic performance in Ibadan North East Local Government. Also, the influence of perception on adequate funding on students’ academic performance was significant. It was therefore, recommended among others that Oyo State government should employ more trained quality teachers for effective teaching and learning to take place. It is obvious that educational goals cannot be achieved without quality teachers. Thus, the government should release more funds to ensure quality management of the schools. This will assist the schools to motivate the teachers and attend to other prevailing issues so as to improve students’ academic performance. Keywords: Total quality management, quality teachers, funding, quality facilities, students' academic performance