Financial Inclusion and SME‘s Growth in Ojo Local Government Lagos State, Nigeria

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dc.contributor.authorYUNUS AbdulrasheedBolaji
dc.contributor.authorOpefolu Francis Olatunji
dc.contributor.authorMuhammed Lawal Subair
dc.contributor.authorMustapha Adamu Zubairu
dc.contributor.authorAjayi Ayodeji Samuel
dc.date.accessioned2026-04-20T11:56:09Z
dc.date.available2026-04-20T11:56:09Z
dc.date.issued2024
dc.descriptionGreat contribution to the research field
dc.description.abstractThe study examined electronic banking services and customer pattern of behaviour in selected banks in Ilorin metropolis. Multistage sampling method was used for the selection of 210 e- banking customers as respondents for the study and data were collected using a closed ended structured questionnaire. Multiple regression analysis using STATA version 11 was employed. Findings revealed a significant effect between e-banking service and customer switching behaviour in the selected commercial banks. It was concluded that e-banking customers of commercial banks were highly satisfied with electronic banking service with some little improvements. The paper recommends that the management and the board of banks should strive to maximize the benefits of electronic banking system to deliver improved service to their e- banking customers.
dc.description.sponsorshipSelf-sponsor
dc.identifier.issn2141-9450
dc.identifier.urihttps://uilspace.unilorin.edu.ng/handle/123456789/17498
dc.language.isoen
dc.publisherBAYERO JOURNAL OF MANAGEMENT SCIENCES (BAJOMS)
dc.subjectElectronic Banking
dc.subjectCustomer switching Behaviour
dc.subjectCustomer Satisfaction
dc.subjectNational Banks
dc.subjectInternational Banks
dc.titleFinancial Inclusion and SME‘s Growth in Ojo Local Government Lagos State, Nigeria
dc.typeArticle

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