KNOWLEDGE MANAGEMENT AND INNOVATION; ORGANIZATIONAL LEARNING PERSPECTIVE
No Thumbnail Available
Date
2018-06
Journal Title
Journal ISSN
Volume Title
Publisher
FACULTY OF MANAGEMENT SCIENCES, UNIVERSITY OF ILORIN
Abstract
The level of venture mortality rate in the Nigeria business environment is quite startling as a result of the immense global competition. The rate of knowledge management practice is low which is linked to low or lack of innovation. This mortality rate could be linked to lack of innovative capability. Therefore, this study is designed to evaluate the impact of knowledge management on innovation in selected banks in Nigeria. The objectives of the study are: to investigate the relationship between experience sharing and managerial innovation in the banking sector; to examine the effect of knowledge application process on product Innovation in the banking sector. Primary data were obtained through the use of questionnaire. Simple random sampling technique was used to select a
sample of 80 respondents from the study population of 185 employees. Correlation (r) analysis was adopted to analyse the relationship between experience sharing and managerial innovation in the banking sector; and multiple regression analysis was used to analyse the effect of knowledge application process on product Innovation in the banking sector. The result of the correlation analysis indicated that there is relationship between experience sharing and
managerial innovation and the regression analysis show that knowledge application has a positive high effect on product innovation (R Square of 0.825).
The study concluded that knowledge management is not only important for product innovation but also is very necessary for managerial innovation in term of
experience sharing from customer, colleagues and across the units in the banks. Therefore, the study recommended that banks in Nigeria should encourage
experience sharing through feedback from customer and experiences from employee in order to promote managerial innovation and also encourage
knowledge application by the utilization and application of knowledge to solve new problem which will lead to product innovation that is tailored toward customer satisfaction in their organization.
Description
Keywords
Knowledge management, Innovation, Experience sharing, Knowledge application, Product innovation, Knowledge application process
Citation
OLOTA, O. O., AUN, I. I. & OMOLEKAN, O.J. (2018) Knowledge Management and Innovation: Organisational Learning Perspective. Ilorin Journal of Management Sciences, 5(1), 204 - 223, Published by the Faculty of Management Sciences, University of Ilorin, Ilorin, Nigeria