Effect of Technological Change Management on Product Quality of Selected Textile Manufacturing Firms in Lagos State, Nigeria
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Date
2021-04
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Publisher
The Faculty of Management Sciences, Usmanu Danfodiyo University, Sokoto, Nigeria.
Abstract
Technology is a competitive resource in any organization and as such it has made organizations consistently rethink how they do their businesses. If properly managed, technology can guarantee the production of quality output. Unfortunately, many business managers failed to properly monitor, manage, and cope with the constant technology change. This has brought serious setbacks to the competitive ability of the textile firms in Nigeria compared to their foreign counterparts in terms of product quality. Thus, this paper sought to examine the effect of managing technological change on the product quality of selected textile manufacturing firms in Lagos State. The specific objectives are to: (i) determine the extent to which training influences an organization's product performance and (ii) determine the extent to which technology institutionalization influences an organization's product conformance. To achieve these objectives, a cross-sectional survey design was employed. A study population of 4115 with a sample size of 365 employees gotten through the Taro Yamane sample size determination formula made up respondents for the study. Two hypotheses were formulated and tested. The statistical technique used was multiple regression analysis. The results showed that a statistically strong and positive relationship exists between training and product performance (R square =0.66, p<0.05) and that technology institutionalization has a positive and significant influence on product conformance (R square = 0.585, p<0.05). This indicated that managing technology change as it evolves has a positive and significant impact on product quality. The paper recommended that organization managers should take the issue of technology change management seriously through training and the institutionalization of the new technology to upgrade employees' skills and competence that leads to the production of high-quality products at low cost.
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Keywords
Change, Training, Technology Industrialization, Product performance, Product Conformance
Citation
Amosa, J. R., Omolabi, I., & Suleiman, A. A. (2021) Effect of Technological Change Management on Product Quality of Selected Textile Manufacturing Firms in Lagos State, Nigeria. Sokoto Journal of Management Studies, 27(2B): 189-205, Published by Faculty of Management Sciences, Usmanu Danfodiyo University Sokoto, Nigeria.